For many owner-operators or fleet managers, an ELD device makes them feel uncomfortable.
This uncomfortable feeling increases when needing to sort between multiple available ELDs on the market to choose one option that best suits your trucking business needs.
One such business need of a trucking company is to stay compliant with the FMCSA regulations.
Below, find out what features to look for when deciding on an ELD provider to avoid expensive mistakes.
Choose an ELD for your needs
An ELD is more than just a tool for tracking hours of service.
Tracking hours of services is an ELD's main goal.
However, these ELD devices are also capable of improving operational efficiency and enhancing overall fleet management.
So, when choosing an ELD device, besides compliance, look into features that your business management needs.
Here are a few more suggestions of what to look for in your search for the ideal product:
1. Compliance with FMCSA regulations
The FMCSA has established strict requirements for ELDs to ensure accurate driver's HOS recording and compliance with safety regulations.
Failure to comply with FMCSA regulations can result in fines, penalties, or even the revocation of operating authorization for a trucking company.
For this reason, it is essential to carefully evaluate potential ELD providers to ensure that their devices are compliant with FMCSA ELD requirements.
Be aware that a self-certified ELD means that it is self-tested by its manufacturer first before it is tested by a third party. This double-checking process gives users increased confidence that the ELD provider is FMCSA compliant.
All ELD devices that passed the technical test are included in the list of FMCSA certified ELD providers.
ELD providers should also be able to provide documentation that proves that their devices are compliant with FMCSA regulations.
This documentation should include a certificate of compliance and a letter of self-certification.
Don't skip this step, as the responsibility is on the carrier to verify registration. The FMCSA states: “The motor carrier is responsible for checking that their device is registered.”
To look up a solution, just type a name into the search bar. If the solution is registered, it will be listed, showing the device name, model number, software version, and contact information for the provider.
As I already mentioned, the core function of an ELD is to keep track of drivers’ hours of service.
Some ELDs do just that.
However, some ELDs provide many fleet management features aimed at boosting safety and efficiency and protecting carriers’ CSA scores.
2. Check the ELD manufacturer's company details
Know who you’re dealing with.
Check how well is the ELD provider established in the industry.
Think of the ELD provider as your next trucking business partner. Understanding your business partner is as important as checking the ELD's technical specs.
Here are things to research in an ELD provider:
- How many years the ELD provider has been in business.
- Research the company structure.
- Check the costumer's references and reviews.
- Find out how committed are they to quality and customer support.
3. Pricing and plans
When choosing an ELD provider, you have to choose to go with the company that you can afford.
This does not mean that you need to choose an ELD provider based on the cheapest service rates.
Choose an experienced provider who guarantees the best value for your money.
Also, ask yourself the below questions:
Do the ELD provider provide their clients with different plans and pricing options that help them avoid spending more than they need?
Does the ELD provider give you the option to cancel or change your plan without penalties?
4. Does the ELD provide cloud-based solutions
A cloud-based Electronic Logging Device (ELD) solution is a type of ELD system that leverages cloud computing technology to store and manage data related to a commercial vehicle's hours of service (HOS) and other compliance-related information.
In a cloud-based ELD system, all the data collected by the ELD device, such as driver logs, vehicle information, and compliance records, is stored securely in remote servers hosted by a cloud service provider. This data is accessible via an internet connection.
With a cloud-based ELD solution, authorized users can access ELD data from anywhere with an internet connection. Fleet managers, drivers, and compliance officers can view and manage records in real-time, which facilitates improved oversight and monitoring.
Cloud-based ELD systems typically receive software updates automatically from the provider, ensuring that the system remains compliant with evolving regulations and security standards. This reduces the burden of manual updates and maintenance on fleet operators.
5. Does the ELD provide integration with TMS?
Some manufacturers focus on ELDs alone, leaving carriers to look elsewhere for other fleet management solutions.
When considering an ELD, be sure to check what other products the provider offers.
In the end, you want an ELD device that can serve as a single point of contact for customer service and have all your data on a single platform.
An Electronic Logging Device (ELD) integrated with a Transportation Management System (TMS) can provide significant benefits for fleet operators and logistics companies.
An ELD-TMS integration involves connecting an ELD system with a TMS, allowing seamless communication and data exchange between the two platforms. This integration enhances operational efficiency, compliance management, and decision-making within a transportation company.
Benefits of ELD-TMS Integration:
- ELD-TMS integration automates the flow of critical data such as driver logs, vehicle information, HOS compliance, and real-time GPS tracking between the ELD and TMS. This eliminates manual data entry and reduces the risk of errors.
- Integration provides real-time visibility into driver and vehicle data, enabling dispatchers and fleet managers to make informed decisions quickly. They can optimize routes, manage driver assignments, and respond to changing conditions effectively.
- ELD-TMS integration ensures that all compliance-related data, including HOS logs, are accurately recorded and reported. This simplifies compliance management, reduces the risk of violations, and facilitates easier auditing.
- By automating routine tasks and data sharing, integration frees up time for drivers and administrative staff, allowing them to focus on more value-added activities. This can lead to improved overall productivity.
- The automation and improved efficiency resulting from integration can help reduce operational costs and minimize the potential for costly compliance violations.
Before implementing an ELD-TMS integration, it's advisable to consult with both your chosen ELD provider and TMS provider. They can guide on the integration process, compatibility, and any customization needed to align the two systems seamlessly.
6. Check ELD device installation methods
Electronic Logging Devices (ELDs) can be installed in commercial vehicles through different methods.
Each method has its own advantages and considerations.
Here's a comparison of the three primary ELD installation options:
1. Hardwired (In-Cab) ELD Installation:
Hardwired ELDs are physically installed inside the vehicle's cab.
They are typically connected to the vehicle's engine control module (ECM) and power source.
Pros:
- Hardwired ELDs are less susceptible to tampering or removal by drivers.
- They are directly powered by the vehicle's electrical system, ensuring continuous operation.
- Once installed, they remain in place and are not easily moved or stolen.
- Drivers only need to interact with the ELD's user interface.
Cons:
- Hardwired installations often involve professional installation, which can be more expensive.
- It may take longer to install, potentially leading to downtime for the vehicle.
- Hardwired ELDs may not be easily transferred between vehicles.
2. OBD-II (Plug-and-Play) ELD Installation:
Plug-and-play ELDs are connected to the vehicle's On-Board Diagnostics (OBD-II) port, typically located under the dashboard.
Pros:
- Drivers can typically install plug-and-play ELDs themselves without professional assistance.
- Installation is swift, minimizing vehicle downtime.
- These ELDs can be easily transferred between vehicles with OBD-II ports.
Cons:
- OBD-II ELDs are more accessible and may be more susceptible to tampering.
- Some vehicle data, such as engine status, may not be as accurate when collected through OBD-II.
3. Bring Your Own Device (BYOD) ELD Installation:
BYOD ELDs rely on the driver's own smartphone or tablet as the primary device.
They typically connect to the vehicle's ECM via Bluetooth or a similar wireless technology.
Pros:
- BYOD ELDs often have lower upfront hardware costs since they leverage existing devices.
- Drivers can install and set up the system themselves on their smartphones or tablets.
- Drivers use their own devices, which they are likely already comfortable with.
- BYOD ELDs can be used across multiple vehicles.
Cons:
- Drivers need compatible smartphones or tablets, and these devices must meet specific requirements.
- Using a personal device for ELD functionality can drain the device's battery.
- Relies on the driver's device for a stable connection, which can be affected by device issues or other factors.
7. Ease of use
Ease of use is a critical consideration when choosing an Electronic Logging Device (ELD) provider for your fleet.
An ELD system that is user-friendly and intuitive can significantly impact your fleet's efficiency, compliance, and overall satisfaction.
Here's why the ease of use option is essential when selecting an ELD provider:
- Driver compliance:
A user-friendly ELD system makes it easier for drivers to log their hours of service (HOS) accurately and efficiently.
When the system is intuitive, drivers are more likely to comply with HOS regulations, reducing the risk of violations and fines.
- Reduced training time:
An ELD system that is easy to navigate and understand minimizes the time and resources required for driver training.
Drivers can quickly learn how to use the system, reducing the learning curve.
- Minimal driver distraction:
Complex or cumbersome ELD systems can lead to distracted driving as drivers struggle to interact with the technology.
An easy-to-use interface helps minimize distractions, enhancing safety on the road.
- Efficient data entry:
User-friendly ELDs simplify data entry and editing.
Drivers should be able to easily make corrections to their logs when needed, reducing errors and the need for manual intervention.
- Fleet manager productivity:
Fleet managers benefit from intuitive ELD systems as well.
They can access and analyze data more efficiently, allowing for better fleet management decisions.
- Technical support:
Even with an easy-to-use ELD system, questions and issues may arise.
A good ELD provider should offer responsive customer support and resources to assist drivers and fleet managers when needed.